Terms & Conditions


1. Agreement to Terms

By accessing this website or using the services of New Pipe Utah (“Company,” “we,” “our,” or “us”), you agree to be bound by these Terms & Conditions.

If you do not agree, please do not use our website or services.


2. Services

New Pipe Utah provides sewer, water, and irrigation related services.

All services are subject to availability and may vary based on project scope and site conditions.


3. Estimates and Pricing

All quotes and estimates provided are:

  • Based on the information available at the time
  • Subject to change upon further inspection or unforeseen conditions

Additional work required due to:

  • Hidden damage
  • Code requirements
  • Accessibility issues

may result in adjusted pricing, which will be communicated before proceeding whenever possible.


4. Payment Terms

  • Payment is due upon completion of services unless otherwise agreed in writing
  • We reserve the right to require deposits for certain services
  • Late payments may be subject to additional fees or interest where permitted by law

5. Scheduling and Cancellations

  • Appointment times are estimates and may be affected by prior jobs, traffic, or unforeseen delays
  • We will make reasonable efforts to arrive within the scheduled window

Cancellations:

  • We request notice as early as possible
  • We reserve the right to charge a cancellation fee for late cancellations or missed appointments

6. Access to Property

Customers are responsible for:

  • Providing safe and reasonable access to the work area
  • Ensuring utilities (water, electricity, etc.) are accessible as needed

We are not responsible for delays or additional costs caused by restricted access or unsafe conditions.


7. Limitation of Liability

To the fullest extent permitted by law:

  • New Pipe Utah is not liable for damages resulting from pre-existing conditions, including but not limited to:
    • Aging pipes
    • Hidden leaks
    • Structural issues
  • We are not responsible for incidental or consequential damages beyond the scope of the service provided

8. No Guarantee of Uninterrupted Service

While we strive to provide high-quality service, we do not guarantee:

  • That all service issues will be permanently resolved in a single visit
  • That underlying issues will not arise in the future

9. Website Use

By using this website, you agree not to:

  • Use the site for unlawful purposes
  • Attempt to gain unauthorized access to systems
  • Copy or reuse content without permission

All website content is the property of New Pipe Utah unless otherwise stated.


10. Third-Party Services

We may use third-party tools and platforms to support our business (e.g., scheduling, payments, analytics). We are not responsible for the policies or practices of these third parties.


11. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date.


12. Governing Law

These Terms shall be governed by the laws of the State of Utah.


13. Contact Information

If you have any questions about these Terms & Conditions, please contact: